Last updated: August 27, 2026

Thank you for shopping at www.yogu.in

This Shipping & Delivery Policy outlines our shipping options, processing times, and delivery terms.

1. Order Processing Times

• All orders are processed within 1–3 business days. Monday to Friday, excluding public holidays.

• Orders placed on weekends or holidays will be processed the next business day.

• You will receive an automated confirmation email once your order has shipped, complete with a tracking number.

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2. Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout based on delivery location and chosen speed:

Note: Delivery times are estimates and start from the date of dispatch, not the date of order placement.

3. Order Tracking

Once your shipment is handed over to the courier partner, you will receive an SMS and email with a live tracking link.

• It may take up to 24 hours for tracking details to update on the courier portal.

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4. Delivery Locations & Restrictions

We ship to most addresses across Worldwide.

• We do not ship to P.O. Boxes or APO/FPO addresses for certain heavy or high-value items.

• If your pin code or region is unserviceable by our logistics network, you will be notified at checkout.

5. Undelivered & Failed Deliveries

Our courier partners will attempt delivery before returning the shipment to our warehouse.

• Please ensure your shipping address, landmark, and phone number are accurate at checkout.

• In the event of a package return due to incorrect details or customer unavailability, re-shipping charges may apply.

6. Damaged, Lost, or Missing Packages

If your package arrives visibly damaged, please refuse the delivery or report it with unboxing photos/videos to our support team within 48hours of delivery.

• For packages marked as "Delivered" but not received, please check with neighbors/reception first, then contact us within 2 business days so we can open an investigation with the carrier.

7. Customs, Duties & Taxes (International Orders)

Anand Enterprises is not responsible for any customs fees, import duties, or local taxes applied to your package upon arrival. All fees imposed during or after shipping are the responsibility of the customer.

Contact Us

For any questions regarding your shipment or delivery status:

Email: care@yogu.in

• Phone / WhatsApp: 00917806936990

• Support Hours: Monday to Saturday, 10:00 AM – 6:00 PM IST